Business Enhancement Manager

Strategy and Transformation Dept

Full Time

Job Description

  • To work with different business units across the organization to map and assess the current processes and ways of working, and to identify the enhancement opportunities through employing process improvement methodologies in line with best practice, regulatory and legal standards

  • To identify industry trends and variations through the application of innovative thinking

  • To form the better value and greater efficiency strategy through the elimination of unnecessary complexity of the current working processes and through the identification of better ways of working

  • To manage relationships and communications with key stakeholders across the organisation to build trust and maintain buy-in

  • To collaborate with system developers to ensure the business and technical feasibility and suitability

  • To assist in the development and implementation of continuous improvement strategy, and be accountable for the process control, monitoring and optimisation

  • To engage all related parties and team members through training and coaching, and to complete post implementation reviews to ensure successful delivery

  • To actively contribute to developing a positive culture of continuous improvement across the organisation


  • Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping; accredited Lean Six Sigma Black Belt preferred

  • 3-5 years proven continuous improvement analytical experience from a similar role, including project management and business analysis

  • Ability to set-up, facilitate and lead process improvement sessions with a range of business stakeholders

  • A “completer-finisher” taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success

  • Experience of designing and implementing a framework of continuous improvement in a sizable organisation

  • Experience of hands-on implementation of continuous improvement programs and Lean solutions

  • Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of leaders and colleagues

  • Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements

  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint

We offer 5-day work week, competitive remuneration packages and advancement opportunities. Interested parties, please write with full resume to 

  • Director, Human Resources, Human Resources Department, i-CABLE Communications Limited, 4/F Cable TV Tower, 9 Hoi Shing Road Tsuen Wan, N.T. or ; 

  • fax to 2112 7841 or ;

  • via email (Please quote reference number and position applied for). 

For other information, please visit our website Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.